careermakers: Amazon Walk-in Drive Digital & Device Technical Support Associate, Virtual Technical Support (VTS) indorw 26 Feb to 2 March 2018

Monday, February 26, 2018

Amazon Walk-in Drive Details:

Job Role	Digital & Device Technical Support Associate, Virtual Technical Support (VTS)
Qualification	12th/Any degree
Experience	0-5 years
Salary	Check Below
Job Location	Indore
Venue Location	Indore
Venue Date	26 Feb to 2 March 2018

Detailed Eligibility:

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations

Note: Candidates applied in the last 3 months, will not be considered for the role.

Job Description:

Digital & Device Technical Support Associate:

An Amazon Digital & Device Technical Support Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Technical Support Associate- VTS- India:

Virtual Technical Support (VTS) – It is a Work from Home model for India D2 VTS which deals with Devices & Digital content.

VTS associates are expected to work from a home location approved by Amazon for all scheduled hours.
It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Additional benefits: Transport Allowance, Sodexo meal vouchers, Night Shift Allowance, Over Time Benefits, and Performance Incentives.

Compensation Range:

Interested and Eligible candidates can attend the drive at the following venue on 26 Feb to 2 March 2018

Venue details:

Venue Date: 26 Feb to 2 March 2018 Time: 10 AM to 3 PM